Terms and Conditions

  • Last Update: April 23, 2024

Welcome to Wondera

By signing up for a Wondera account, you are entering into a legally binding agreement with Wondera. Before entering the world of great stories, please take a moment to carefully read these Terms of Use. These Terms of Use are important as they govern the relationship between you and Wondera and therefore affect your legal rights and obligations.

WONDERA TERMS OF USE

Zumu Teknoloji Yazılım Ltd. Şti. and its affiliates (hereinafter referred to as "Wondera", "us", "our" or "we") provide a subscription service ("Service") with personalized features and functionalities that allows our users (hereinafter referred to as "you") to access audiobooks, e-books, and other content ("Content") through the Service via the Internet to a compatible device with Internet access.

You must have an active Wondera account to access our Services. When creating an account, you must approve and accept these Terms of Use. Additionally, an active subscription is required to use the Service. Most subscriptions are governed by additional subscription-specific terms ("Subscription Terms") that you accept when signing up for the subscription. Information about the subscription plans offered can be found on your local Wondera website.

This Agreement, together with any Subscription Terms, constitutes the entire agreement between you and Wondera regarding the use of the Service. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Wondera provides the Service on an "as-is" and "as-available" basis. To the fullest extent permitted by law, Wondera disclaims all warranties, express or implied, including but not limited to any warranties of merchantability, fitness for a particular purpose, and non-infringement. Wondera does not warrant that the Service will be error-free or uninterrupted; that the Service will meet your requirements; that the Service will be compatible with any particular device; or that any errors in the Service will be corrected.

Wondera is not responsible for any delays, delivery failures, or other damages resulting from the use of the Service.

Wondera may terminate your access to the Service at any time, with or without notice, for any reason or no reason, including if Wondera believes you have violated this Agreement.

Wondera may also terminate your access to the Service if Wondera believes you have violated this Agreement.

Wondera provides the Service subject to the terms and conditions stated in the Agreement. If you do not accept the Agreement, you cannot use the Service or access or use any Content provided through the Service.

The current version of the Terms of Use and Subscription Terms can be found on the Wondera website.

You can find more information on Wondera's website and in our Help Center.

1. Age Limit and Account Eligibility

To be eligible to enter into this Agreement and create an account or make a subscription plan with Wondera, you must meet the following requirements:
  • be at least eighteen (18) years old and/or otherwise have the legal authority and capacity to enter into this agreement in the country where the Service is provided to you;
  • be a resident in the country where the Service is provided to you;
  • provide accurate personal information where requested;
  • provide a valid payment method;
  • agree to comply with the Agreement.

2. Service

2.1. Wondera provides a service through which you can stream and/or temporarily download Content (for offline reading and listening only within the app) via a compatible device with internet access. The Service is accessed through the Wondera application or any other pre-installed Wondera software and can only be used in accordance with the Agreement for your non-commercial personal use.

2.2. To use the Service, you must use either I) a device with the Wondera application or other Wondera software installed that meets Wondera's technical requirements and/or II) one of Wondera's partner platforms. The Service may not have exactly the same functionalities on all devices and platforms. For a list of technical requirements to use the Service, a list of Wondera's partners, and a list of currently accepted payment methods, please visit Wondera's website.

2.3. Wondera regularly updates its application to ensure the security of the application and also to update and improve the user experience. For these reasons, Wondera may sometimes require you to update to a newer version of the application.

2.4. Wondera reserves the right to change the technical requirements for using the Service and to change, add, or remove partners and payment methods at any time. Such changes and modifications will be published on the Wondera website.

3. Subscription Plans

3.1. Wondera offers various subscription plans, as amended from time to time. Information about subscription plans currently provided by Wondera can be found on Wondera's website.

3.2. The Service provided to you will depend on the type of subscription plan you have registered for.

3.3. Wondera reserves the right, at its sole discretion, to remove existing subscription plans or change any feature or functionality of subscription plans. Changes to subscription plans may be based on various factors such as improving/managing the Service, complying with rights holders' requirements, or legal or technical requirements. If such changes affect an existing subscription more adversely than in a limited way, you will be notified and given the opportunity to terminate the subscription, see section 11 and your Subscription Terms.

4. Content Filters

4.1. Any pre-installed content filter such as "Kids mode" or similar filter functions that may be offered in the Service from time to time is provided to you as an optional feature. As the information on which the filters are based is provided to Wondera by other parties such as Content publishers, Wondera accepts no responsibility for the accuracy or adequacy of these filters and cannot guarantee that these filters will work to your personal satisfaction.

4.2. If and when you are offered a pre-installed "Kids mode" filter, the settings of this filter are made based on information from Content publishers indicating that the Content in question is suitable for children aged twelve (12) and under. This means that the Content provided within "Kids mode" may include all content and genres in the Wondera content catalog intended for children up to 12 years of age. Wondera cannot in any way guarantee that the filter is completely accurate or that it will have filtered out all inappropriate content with absolute certainty according to the intended situation.

5. Free Trial and Other Promotions

5.1. Your subscription may begin with a free trial period ("Free Trial") or another promotion. The purpose of Free Trials and other promotions is to allow users to try the Service for the first time free of charge or at a discounted price. Therefore, a Free Trial cannot be used more than once per person. Eligibility for Free Trial and/or promotion is determined by Wondera at its sole discretion, and Wondera may limit eligibility to prevent abuse of the Free Trial or promotion. Wondera reserves the right to cancel or terminate a Free Trial or promotion if Wondera determines at its sole discretion that a user is not eligible. Free Trial or promotion offers cannot be combined with other offers.

5.2. When you sign up for a Free Trial, you agree that you will be automatically transferred to a paid subscription plan at the end of the Free Trial unless you cancel your subscription before the first payment, in which case you will not be charged and your subscription will be cancelled.

6. Prices and Payments

6.1. Prices are shown on Wondera's website and will be clearly communicated to you when you sign up for a Subscription. Prices may vary depending on the type of subscription plan and/or payment method used. If prices vary, Wondera will indicate this in connection with general information about prices on Wondera's website. Prices do not include any data communication costs or charges that your internet or telecommunications service provider may charge under your contract with such a service provider.

6.2. You can switch between different subscription plans at any time. Wondera may, at its discretion, allow such switches to take place before the end of the current subscription period.

6.3. Wondera may make changes to the price of the Service by giving you at least 30 days' written notice. Such notice will always give you sufficient time to cancel your subscription before the new price takes effect. By not canceling your subscription, you accept the new price of the Service. Price changes may be based on various factors, for example, to improve/manage the Service or to change the compensation amount to rights holders.

6.4. Subscriptions are paid in advance (or as otherwise agreed) until the subscription is cancelled. Unless otherwise stated in the Agreement, Wondera does not provide any partial or full refunds or credits after the subscription has started.

6.5. Regarding credit cards, we would like to point out that Wondera may reject or block credit cards that have not been issued in the country where the Service is offered to you. Wondera also reserves the right to reject certain types of credit cards at any time and at its sole discretion.

7. Gift Cards

7.1. Wondera may offer various types of gift cards. Some gift cards may be product-specific, meaning that the gift card in question will be tied to a specific subscription plan. Any such gift card can only be used with that plan. When you activate a gift card while you have a paid subscription, the paid subscription will be paused during the gift card subscription period.

8. Intellectual Property Rights

8.1. The Service and Content are the copyrighted property of us and/or our licensors. All trademarks, service marks, trade names, trade dress, domain names, patents, inventions, trade secrets, copyrights, database rights, and all other intellectual or industrial property rights (including know-how) in the Service or Content belong to us or our licensors or any company affiliated with us or our licensors. No element of the Service or Content may be used or exploited in any way other than as part of the Service offered to you and to the extent expressly permitted under the Agreement. We do not transfer any rights (including intellectual property rights) or ownership in the Service or any part thereof to you, and we do not transfer any such rights or ownership in the Content or any part thereof. Additionally, nothing shall be construed as Wondera granting you, by implication or otherwise, any license or right to use any trademark displayed in or on the Service or Content.

9. Content and Software License

9.1. The Content in the Service is continuously evolving and is regularly updated to improve the Service or to comply with legal requirements, intellectual property rights, rights holders' requests, or our internal content policies. This means that the Content offered to you through the Service may vary from time to time and between different countries and regions where the Service is available, and Content may be modified, removed, or updated without notice. Content may also vary depending on your location when accessing the Service. Please visit the Wondera Application for information about Content currently available in your country.

9.2. The Service is configured to enable the use of Service software and Content that we own or license. Subject to the terms of the Agreement and payment of any applicable fees, Wondera hereby grants you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Service software and Content (within the Service only) via a compatible device with internet access for your non-commercial personal use.

9.3. You confirm, warrant, and agree to ensure that you and/or any person allowed to access the Service through your account will not copy, reproduce, duplicate, modify, adapt, create derivative works from, display, publish, distribute, disseminate, broadcast, transmit, sell, rent, lease, lend, sublicense, or circulate or otherwise use any material, Content, and/or any part of the Service (including without limitation the display and distribution of Content, Service, and/or any other material through a third-party website or otherwise) for any purpose (commercial or otherwise).

9.4. Additionally, you confirm, undertake, and agree to ensure that you and/or any person allowed to access the Service through your account will always comply with the Agreement and specifically will not: (1) reassign, bypass, or disable any content protection system or digital rights management technology used in the Service; (2) decompile, reverse engineer, create source code, or convert any Service into human-readable form; (3) remove any identification, copyright, or other proprietary notice; or (4) access or use the Service illegally or unauthorized or in a way that suggests an association with our products, services, or brands.

9.5. Using the Services and/or Content in violation of this section 9 will always be considered a material breach of this Agreement and may constitute grounds for copyright infringement claims.

10. Third-Party Content and Links

10.1. Wondera is not responsible for and makes no warranties regarding the quality or security of any links and/or other elements created by third parties that are accessible from the Service, our website, and/or any forum provided by Wondera either within or outside the Service.

10.2. The Service may integrate, be integrated with, or be provided in connection with third-party services and content. Wondera does not control these third-party services or content, and such services may be subject to separate terms and/or policies. You should carefully read all agreements, terms of use, and/or privacy policies that are presented to you as applicable for such third-party services and/or content.

11. Term and Termination

11.1. Unless otherwise stated, the following section 11 will apply when you sign up for the Service or for any Subscription Terms.

11.2. Wondera may, at its discretion, occasionally offer customers the option to pause their existing subscriptions.

11.3. If you terminate your subscription, it will end at the end of your current subscription period. If you have taken advantage of a Free Trial offer that has not yet expired, the subscription will end immediately.

11.4. Wondera may terminate the Agreement immediately and without prior notice, effective immediately, if you fail to comply with the Agreement or any applicable law, rule, or regulation, or if you use the Service fraudulently or in a way that may cause harm to Wondera, its affiliates, or any third party.

11.5. Termination will not affect the rights or obligations of the parties under Section 8 ("Intellectual Property Rights"), section 13.7 (User Generated Content) or other provisions of the Agreement that by their nature survive termination. Upon termination or expiration of the Agreement for any reason, all licenses automatically terminate and revert to Wondera without further action.

12. Wondera's Rights and Responsibilities

12.1. Wondera may occasionally communicate with you. All communications between Wondera and you will be in accordance with Wondera's privacy policy.

12.2. We aim to provide the Service seven (7) days a week, twenty-four hours a day. However, Wondera does not guarantee that the Service will always be error-free or uninterrupted. In the event of any error or interruption affecting the Service, Wondera will be given the opportunity to correct these without being in breach of the Agreement. Wondera also has the right to reasonably shut down the Service, for example, to perform upgrades and maintenance when necessary.

12.3. Wondera has the right to transfer its rights and obligations under the Agreement to third parties in whole or in part. Wondera also has the right to appoint subcontractors to fulfill its obligations under the Agreement. Any such change that may affect the processing of your personal data will be handled in accordance with the Wondera Privacy Policy.

12.4. Wondera may make changes to the Agreement at its discretion. When Wondera makes significant changes to the Agreement that adversely affect the Service or your Subscription, you will be notified of this, for example, by email, text message, or notification through the Service. Such communication will be sent by Wondera at least thirty (30) days before the changes take effect, thus allowing you to cancel the Subscription before the changes if you wish. Continuing to use the Service will mean that you accept the changes. Therefore, it is important that you carefully read any notification or message from us. If you wish to terminate your Subscription due to such updates or changes to the Agreement, you can do so by following the instructions in section 11 and your Subscription Terms.

13. Your Rights and Responsibilities

13.1. You may only use the Service for your non-commercial personal use in accordance with the terms of the Agreement and as expressly permitted under section 9. For example, you cannot play audiobooks for an audience or in a public place, and you cannot make the Service and/or Content available and/or accessible to anyone else in any way, whether physical or digital.

13.2. You are responsible for maintaining sole control over your account and preventing unauthorized access to the Service. Additionally, you undertake to follow all password security requirements throughout your subscription to the Service and not to disclose your password or any other personalized details associated with your account to anyone. If another person is allowed to access the Service in accordance with these Terms of Use, you will ensure that persons accessing/using the Services comply with the terms of this Agreement in all respects, and you will be responsible for any violation of the terms of this Agreement by such individual.

13.3. If you are offline from the Service for thirty (30) days or longer, Wondera may block your access to the Service until you are back online. The purpose of this is to ensure that you still have an active subscription for the Service and to manage updates to the Content.

13.4. It is your responsibility to notify Wondera of any changes to the data you provided during registration and/or purchase, particularly the email address or phone number you used when creating your account.

13.5. You are responsible for all user-generated content (for example, reviews and profile pictures) ("User Generated Content") that you create and share on the Service or any platform related to the Service (for example, social media channels). Additionally, you are responsible for ensuring that you own all rights (including all intellectual property rights) to them and that such User Generated Content complies with the terms of this Agreement and the Wondera Community Policy. You may not share any User Generated Content that is or risks being illegal, offensive, aggressive, harassing, obscene, defamatory, discriminatory, a privacy violation, or infringing any third-party rights. You acknowledge and agree that Wondera has the right to monitor, review, remove, or disable access to any User Generated Content at any time and at Wondera's sole discretion. We ask you to keep our service and communication channels as respectful and relevant as possible.

13.6. By this document, you grant Wondera a perpetual, worldwide, royalty-free, non-exclusive, irrevocable, transferable, and sublicensable unlimited right to use any or all of your User Generated Content for hosting, reproducing, modifying, distributing, displaying, and making publicly available in any other way, including but not limited to commercial or other purposes in any current or future medium, including but not limited to marketing Wondera, the Service, Content, and/or its licensors and/or business partners.

13.7. You do not have the right to transfer your rights and obligations under the Agreement without Wondera's written permission.

13.8. You must not use the Service in any way that causes or may cause the Service to be interrupted, damaged, or impaired, and you must not use the Service or your device for any illegal or fraudulent purpose.

13.9. You acknowledge that the Service contains Content that may not be suitable or appropriate for minors. Therefore, regardless of whether you have chosen to use a content filter (such as Kids mode filter), you agree not to allow minors to access the Service unless they are under your supervision.

14. Sanctions and Export Control

14.1. You may not use, access, or export or re-export the Service unless permitted by United States laws and the laws of the jurisdiction where the Service is received. In particular but without limitation, the Service may not be exported, re-exported, or provided to (a) any country or region embargoed by the US Government or (b) anyone on the US Treasury Department's Specially Designated Nationals List or the US Department of Commerce Denied Persons List or Entity List, EU consolidated sanctions list containing designated persons. By using the Service, you represent and warrant that you are not located in any such country or on any such list.


15. Service Delivery

15.1. The Service is provided to you under the Agreement by Zumu Teknoloji Yazılım Ltd. Şti., established in Turkey with corporate ID number 9991300143 and address at Vişnezade Mah. Süleyman Seba Cad. No:79 34357 Beşiktaş/İstanbul.

15.2. If you purchase your subscription through the Wondera website, the Service is sold to you by Zumu Teknoloji Yazılım Ltd. Şti. (registered with number 400696-5 in the Istanbul Trade Registry).

15.3. If you purchase your subscription through a third party such as a phone operator, the Service is sold to you by that third party unless otherwise stated by the third party.

16. Contact Information

16.1. You can contact us through the following channels:
  • Wondera Help Center
  • Email address: support@wondera.co
  • Address: Vişnezade Mah. Süleyman Seba Cad. No:79 34357 Beşiktaş/İstanbul

17. Applicable Law and Dispute Resolution

17.1. This Agreement shall be governed by and interpreted in accordance with the laws of Turkey, excluding principles of conflict of laws. However, if any consumer protection rights to which you may be entitled under the mandatory laws of your country of residence conflict with the above, the Agreement shall not limit these rights.

17.2. If you are dissatisfied with the Service, the content in the Service, or the Agreement, your sole and exclusive remedy is to terminate the Service. Wondera shall have no liability for indirect damages, and you agree that any liability on behalf of Wondera shall in all cases be limited to the amount paid by you to Wondera during the twelve months preceding your claim. Wondera is not responsible for any interruption in your internet access.

17.3. In the event of any dispute between Wondera and you that cannot be resolved by the parties, such dispute may be referred to the Istanbul Consumer Courts (İstanbul Tüketici Mahkemeleri) as long as it is a competent body to examine this matter. Otherwise, the dispute will be resolved by the competent courts in your jurisdiction.